Customer Care

Octans is committed to delivering the highest levels of service and support to our customers. We aim to exceed their expectations. Our consistent and constant efforts in this direction are helping us to reach the goal.
 
  We are there to help you:
 
Helpdesk
Contact Customer Care Helpdesk

Octans online customer support service facilitates reporting of problem trends and solutions. It provides an understanding of customer’s unique service requirements for improved services and resolutions. This web based tool allows clients to logon with a unique user ID and generate trouble tickets in respect to support, billing, abuse issues, and sales. It greatly simplifies the interaction between both the client and technicians, as well as logs the response time and solution implemented by the Octans staff.

 

   
24X7X365 Customer Support
24 x 7 x 365

Octans Customer Support service operates 24x7x365 and is delivered by trained, experienced and motivated staff. All our employees are extensively qualified and have expertise in Customer Service. We understand the need to address to our customers’ problems instantly. In order to provide this instant support, we have introduced a central contact number:
912942460482 (from landline) (from mobile phone, dial city code as prefix)

   
Knowledge Base
Knowledge Base

Explore our Knowledge Base Section to know everything about the Octans Services.

Visit Knowledge Base Section

   
FAQs
FAQs  

If you have any queries related to any of our products or services, visit us our exhaustive FAQ section .

FAQs